Social Media Blackout
At a recent social gathering of neighbors, as the children found their rhythm of play and the adults could finally open a beer and talk amongst ourselves, it dawned on...
An Arranged Marriage: Social Media and Customer Care
When it comes to Social Media, many organizations can feel like a high school youth come prom time: afraid of rejection and ridicule- yet knowing that you want to be included...
Five Tips for Social Media B2B
Last week I was invited to speak at the global event Channel Focus North America with Latin America 2012 on social media to a group of technology executives from all over...
Apostamos al crecimiento de las redes sociales
Es imposible dejar de pensar en el explosivo crecimiento de las redes sociales luego de ver The Social Network, el reciente film de David Finche, la cual lleva a la...